The list below shows the terminology differences between SMS and the Scorpion Platform. The term on the left is used in SMS, and the one on the right is in the Scorpion Platform.

• New Inquiry > New Inquiry
• Identified as Potential New Client > New Inquiry
• Good Lead (Working to Close) > New Inquiry
• Estimate / Consultation > Consultation
• Did Not Become Client (Location) > Not Qualified
• Did Not Become Client (Money) > Not Qualified 
• Did Not Become Client (Other) > Lost 
• Became Client > Won
• Spammer / Telemarketer > Junk/Spam/Solicitor
• Hang Up / Did Not Receive / Unknown > Hang Up/Unknown 
• Don't Provide This Service > Don't Provide Service 
• Identified as Existing Client > Returning Inquiry
• Referral Likely > Other
• Other > Other
• Employment > Employment
• Unclassified > New Inquiry