How to Respond to Social Media Comments

  • Navigate to the Social Media section by selecting the Marketing Suite in the left-hand navigation and clicking on Social in the upper navigation. You can also go straight to the app and get started.
  • While on the Social Media Dashboard page, scroll down to Notifications.
    • Note: Use the filter and search buttons to locate your desired post quickly.
  • Click on any notification in the list to display a slideout panel and surface any possible engagement options. Depending on the notification type, you will either be able to Like, Reply, or Answer.