Combined Score & Leaderboard
What It Is, Why It Matters, and How to Use It
Your reputation is more than just stars—it’s how customers trust you, choose you, and talk about you. Scorpion’s Combined Score and Google Ranking Leaderboard help you see exactly where you stand—and what it’ll take to get (or stay) on top. Let’s break it down.
What Is Your Combined Score?
Your Combined Score is a 1–100 snapshot of how your business is performing in two key areas:
- Average Google Rating – The quality of your customer experience.
- Total Number of Reviews – The quantity of real, recent voices backing it up.
We blend both into one clear number so you can see where you stand—at a glance.
Why It Matters
This isn’t just a vanity metric. Your score:
- Reflects your reputation in the eyes of customers (and Google).
- Signals credibility in your local market.
- Directly impacts who clicks, calls, and converts.
Want more leads? Boost your score.
The Leaderboard: Your Competitive Snapshot
Now you’re not just seeing your data—you’re seeing how you compare. The Google Ranking Leaderboard shows your performance side-by-side with your top competitors.
Here’s what you can compare:
- Average Google Rating
- Total Review Count
- Review Recency – Who’s getting the most recent buzz?
- Average Response Time – Who’s fastest to respond?
This is where strategy meets clarity. You’ll know exactly where you lead—and where you need to level up.
How to Read the Score Ranges
Not all scores are created equal. Here’s how to interpret yours (and theirs):
- Excellent (90–100):
You’re the local favorite—great reviews, strong momentum. - Good (80–89):
You’re doing well, but a few tweaks could help you break into that top tier. - Average (70–79):
Solid start. Now’s the time to tighten up review quality or volume. - Below Average (<70):
You’ve got an opportunity. Start collecting reviews and addressing gaps now.
💡 Watch for trends, not just your static score. Is your score climbing? Are competitors gaining steam? The leaderboard shows you.
How to Improve Your Score & Outrank the Competition
Here’s where the magic happens—action.
- Ask for Reviews (Every Time). Make it part of your process. Happy or not, every review helps build a trustworthy, well-rounded reputation.
- Respond Fast. Speed = care. A fast response—especially to tough feedback—shows customers (and search engines) you’re listening.
- Check the Leaderboard Weekly. Use it to keep tabs on your progress. Who’s passing you? Who are you catching up to?
- Zero In on What’s Holding You Back. Is it review volume? Star rating? Slow response times? The leaderboard gives you the signal—now act on it.
Ready to Rise Up the Ranks?
- Explore the leaderboard tabs
- Set a goal (and beat it)
- Check progress weekly
- Take quick action where it counts most
Need help fine-tuning your review strategy or response workflows? Reach out to your account manager or Scorpion’s support team. We’ll help you take the lead—and keep it.
Let’s make you the one everyone’s chasing.